Question 1

What is GlobalFineArts?

Accepted Answer

Global Fine Arts is a fine art logistics company specializing in packing, crating, shipping, and storing artwork worldwide. We work with museums, galleries, private collectors, auction houses, and institutions to ensure safe and professional art handling.

Question 2

Where is GlobalFineArts located?

Accepted Answer

We are based in Portugal, with state-of-the-art climate-controlled facilities and a high-security storage bunker. However, we operate globally through our extensive network of certified art logistics partners.

Question 3

What services do you provide?

Accepted Answer

We offer:
 • Fine Art Transportation (Domestic & International)
 • Packing & Crating (Museography Crates, Art Crates, Eco Crates, Soft Packing)
 • Climate-Controlled Storage with advanced security
 • Installation Services
 • Customs Clearance & Documentation
 • Supervised Airport Handling
 • Insurance Assistance through specialist brokers

Question 4

What types of packaging do you offer?

Accepted Answer

We provide four types of crates, depending on the artwork’s requirements:
 • Museography Crates – High-security wooden crates with humidity control and shock detectors.
 • Art Crates – Similar to museography crates but with lighter materials and no shock detectors.
 • Eco Crates – An environmentally friendly option using recycled materials.
 • Soft Packing – Bubble Kraft and foam corner protection for local or short-term moves.

Question 5

Do you offer door-to-door transportation?

Accepted Answer

Yes, we provide full door-to-door services, including customs clearance and final delivery, ensuring a seamless experience.

Question 6

What security measures do you have in place during transportation?

Accepted Answer

Our trucks are equipped with air suspension to prevent vibrations, climate control for temperature-sensitive pieces, GPS tracking, and other security measures to ensure safe transit.

Question 7

Can I track my shipment?

Accepted Answer

Yes, we provide tracking options so you can monitor your artwork’s journey in real-time.

Question 8

Do you provide airport supervision for fine art shipments?

Accepted Answer

Yes, we can assign a dedicated supervisor for handling at the airport and arrange for an escort to accompany museum couriers on international shipments.

Question 9

What makes your storage facilities different?

Accepted Answer

Our storage facilities are equipped with:
 • Real-time humidity & temperature control
 • Biometric access control
 • 24/7 monitoring with security alerts
 • Over 15 security cameras & alarm systems

Question 10

Can I access my stored artwork?

Accepted Answer

Yes, but access is restricted to authorized personnel and must be scheduled in advance for security reasons.

Question 11

Can you handle customs clearance?

Accepted Answer

Yes, we manage all customs documentation and procedures, ensuring smooth import/export for your artwork.

Question 12

Do you offer installation services?

Accepted Answer

Yes, we can plan, set up, and install artworks in galleries, museums, private residences, or exhibitions.

Question 13

Can you transport oversized or highly fragile artworks?

Accepted Answer

Absolutely. We have specialized equipment and expertise to handle large, delicate, and high-value artworks securely.

Question 14

Do you work with international partners?

Accepted Answer

Yes, we have built strong global relationships with art logistics specialists, including members of ICEFAT and ARTIM, allowing us to coordinate fine art shipments worldwide.

Question 15

How do I request a quote?

Accepted Answer

You can request a quote by filling out the form on our website or contacting our team directly.

Question 16

How long does it take to receive a quote?

Accepted Answer

Quote processing times depend on the complexity of the request, but we strive to provide estimates within 24-48 business hours.

FAQ